Privacy Policy
Johnson Hillside Cabins in Hocking Hills, LLC | Last Updated: March 2026
This Privacy Policy describes how Johnson Hillside Cabins in Hocking Hills, LLC ("we," "us," or "our") collects, uses, and protects information gathered through our website at www.JohnsonHockingHillsCabins.com and related services.
1. Information We Collect
We may collect the following types of information:
- Booking information: Name, email address, phone number, and payment details when you make a reservation.
- Communication data: Messages, inquiries, and reviews you submit to us.
- Website usage data: Standard analytics such as pages visited and browser type, collected via third-party tools like Google Analytics.
- Social media interactions: Public comments or messages left on our social media pages (Facebook, Instagram, YouTube).
2. How We Use Your Information
We use the information we collect to:
- Process and manage reservations
- Communicate with guests before, during, and after their stay
- Respond to inquiries and social media comments
- Improve our property and guest experience
- Comply with legal obligations
3. SMS Notifications — Internal Business Use Only
We operate an internal notification system that sends SMS text messages to the business owner, Adam Johnson, for the purpose of managing social media engagement. Specifically:
- When a customer leaves a comment on one of our social media posts, an automated system sends a private SMS notification to the business owner containing the comment text and a suggested reply.
- The business owner may reply by text message to approve, reject, or customize a response.
- The business owner (Adam Johnson) is the sole recipient of these SMS messages. No customers, guests, or third parties receive SMS messages through this system.
- No customer phone numbers are collected, stored, or used for SMS communications.
- This system is strictly internal and is not used for marketing, promotions, or outreach of any kind.
By using this internal system, the business owner consents to receive these operational notifications as part of managing the business.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share information with:
- Booking platforms (Airbnb, VRBO, Lodgify) as required to process reservations
- Payment processors for secure transaction handling
- Service providers who assist us in operating our website and business, under confidentiality agreements
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Third-Party Links
Our website may link to third-party booking platforms or local attraction websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
7. Your Rights
You may contact us at any time to request access to, correction of, or deletion of any personal information we hold about you, where applicable under law.
8. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available at this page. Continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Johnson Hillside Cabins in Hocking Hills, LLC
Email: adam@johnsonhockinghillscabins.com
Phone: (740) 603-2557
Website: www.JohnsonHockingHillsCabins.com